FAQ

Our discerning clientele are busy professionals and style-conscious women who appreciate effortless elegance and timeless wardrobe essentials. Whether refreshing your workwear capsule or preparing for a weekend getaway, we cater to women who value quality pieces with versatile styling potential.

Inspired by global style capitals but based in Rockford, we bridge international trends with wearable sophistication. Our collections emphasize French seam blouses, buttery leather handbags, and investment-worthy coats designed for effortless layering.

Our carefully curated selection includes:

• Ready-to-wear pieces (blouses, dresses, coats & outerwear)
• Handbags (crossbodies, shoulder bags)
• Footwear (heels, loafers, sandals)
• Accessories (jewelry, hats, leather goods)
• Denim and pants/shorts
• Swimwear (L148 Swim collection)
• Select home items

Each product page includes detailed size charts with measurements in inches/cm. For our investment coats and tailored pieces, we recommend comparing your measurements to our charts for the perfect fit. When in doubt between sizes, we suggest sizing up for a more relaxed silhouette.

We meticulously photograph our pieces under natural lighting to show true colors and textures. However, monitor settings may vary slightly. If you have specific questions about a piece’s fabric weight, texture, or color tone, our customer care team at [email protected] would be happy to provide additional details.

We ship worldwide to bring effortless elegance to discerning women across continents, excluding select remote areas in Asia and other locations. Our Rockford-based studio ensures your carefully curated pieces arrive with the same attention to detail we put into selecting them.

✈ Standard Shipping: $12.95
For when you need your versatile essentials with speed and reliability. Our premium carriers DHL or FedEx deliver in 10-15 business days after processing (1-2 business days). Track your package every step of the way.

🎁 Free Standard Shipping: Orders Over $50
We offer complimentary shipping via EMS for orders exceeding $50. Delivery typically occurs within 15-25 business days after processing (1-2 business days). Perfect for building your seasonless capsule wardrobe.

All orders require 1-2 business days for processing before shipping. During peak seasons or promotions, processing may take slightly longer. You’ll receive a confirmation email with tracking information once your order ships.

Currently, we offer our standard shipping options to ensure all packages receive our signature quality protection during transit. For urgent needs, we recommend placing your order as early as possible and selecting our premium carrier option (DHL/FedEx) for fastest delivery.

We offer a 15-day return policy from the date of delivery because we trust you’ll love our pieces as much as we do. Items must be unworn, unwashed, and in original condition with all tags attached. Final sale items (marked as such) cannot be returned.

Please contact our customer care team at [email protected] within 15 days of receiving your order. Include your order number and the items you wish to return. We’ll provide return instructions and a prepaid return label if applicable.

Once we receive and inspect your return, refunds are processed within 5-7 business days. The refund will be issued to your original payment method. Please note shipping fees are non-refundable unless the return is due to our error.

Currently, we process returns and ask customers to place a new order for the desired item. This ensures you receive the freshest stock available. If you need assistance selecting a different size or color, our customer care team is happy to help.

We accept Visa, MasterCard, JCB, and PayPal for secure, convenient checkout. All transactions are encrypted for your protection.

Absolutely. We use industry-standard SSL encryption to protect your payment information. We never store your complete credit card details on our servers.

To ensure prompt processing, we’re unable to modify or cancel orders once placed. If you need to make changes, please contact us immediately at [email protected] and we’ll do our best to accommodate your request before shipment.

Currently, we don’t offer gift cards, but you can create an account to save your favorite items for future purchases. We’re always enhancing our services to make your shopping experience more seamless.

Our customer care team is available via email at [email protected]. We typically respond within 24-48 hours during business days (Monday-Friday). For order-specific inquiries, please include your order number for faster service.

Our studio is located at 2188 Memory Lane, Rockford, US 61101. While we don’t have a physical retail store open to the public, our online boutique brings global inspiration straight to your doorstep.

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